Know Your Customer

Due Diligence Investigations

Because it is up to You to “Know Your Customer”

Due Diligence “Know Your Customer”

Federal regulations place the burden of due diligence on the DEA registrant. That means that whether you operate a distribution center or a consumer pharmacy, you must practice methods to ensure that the sales of controlled substances are to legitimate consumers and meet the requirements of the CSA and CFR. In short, the DEA expects that you “know your customer” through a regular review and inspection of the customers buying habits.

The Pharma Compliance Groups Due Diligence-Know Your Customer solution provides distributors with detailed, timely, and comprehensive information about their pharmacy and clinic customers. The program can include audits of dispensing habits, site review, and assessment of purchase and sale patterns.


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